Terms of service

Welcome to Oamya. Your trust means everything to us, especially when it comes to your personal information. This Privacy Policy explains what data we collect when you visit or shop at www.om-aya.in how we use it, and the choices you have.

By browsing our Site or placing an order with us, you agree to the practices described below.

1. Information We Collect

Browsing Information When you visit Oamya, we automatically gather some technical details about your device and how you use the Site — things like your browser type, IP address, approximate location, the pages you view, and which site or search term led you to us. We call this "Device Information," and we collect it through:

  • Cookies — small data files stored on your browser that help the Site remember your preferences.
  • Log files — records of your IP address, browser type, internet provider, and time-stamped activity on the Site.
  • Pixels and tracking tags — small snippets used to understand how visitors move through our pages.

Order Information When you make a purchase — say, a beaded mala, a rudraksha bracelet, or any Oamya jewelry piece — we collect the details needed to fulfil it: your name, shipping and billing address, email, phone number, and payment information.

Together, Device Information and Order Information make up what we refer to as "Personal Information" in this policy.

2. How We Use Your Information

We use your Personal Information to:

  • Process and fulfil your orders, including payment, shipping, and order confirmations
  • Communicate with you about your purchase, shipping updates, or customer service queries
  • Screen orders for fraud or potential risk
  • Send you offers, product updates, or marketing communications — only where you've opted in
  • Understand how customers browse Oamya, so we can keep improving the shopping experience
  • Measure the performance of our marketing and advertising campaigns

3. Cookies & Tracking

Cookies help us recognize returning visitors, remember what's in your cart, and personalize your experience. You can disable cookies through your browser settings at any time, though some parts of the Site may not work as smoothly without them. Learn more about how cookies work at www.allaboutcookies.org.

We do not currently respond to browser "Do Not Track" signals.

4. Sharing Your Information

We never sell your Personal Information. We do share it with trusted service providers who help us run Oamya, including:

We may also disclose your information if required by law, in response to a valid legal request, or to protect our rights, customers, and business.

Opting Out of Targeted Advertising

You can manage how your data is used for ads through:

5. Data Retention

We keep your Order Information for as long as needed to maintain our business records, unless you request that we delete it.

6. Your Rights

If you're located in the EU, UK, or another region with data protection laws, you have the right to access, correct, update, or request deletion of your personal data. To exercise these rights, reach out to us using the contact details below.

If you're an EU resident, please note your data may be processed and stored outside the EU, including in India, where Oamya is based.

7. Children's Privacy

Oamya's products and Site are intended for adults. We do not knowingly collect personal information from children under 18.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We'll post the revised version here with an updated "last updated" date.

9. Contact Us

Questions, concerns, or requests about your data? We're happy to help.